Q: What does the website migration service include? Will my site be safe?

A: The web site migration service provided by Secure Link Web Solutions is absolutely free of charge and involves moving all your web files, databases and e–mails from your present web hosting provider to your new hosting account with us. We will also edit all the configuration settings needed for your websites to be completely operational on our innovative cloud hosting platform.Our technicians are fully capable of transferring any kind of site. With years of experience in this field, they are experts in the inner workings of our cloud hosting platform, our Control Panel and all other popular Control Panels. For them, moving a custom app with a lot of custom libraries is as elementary as moving a plain WordPress blog.

Q: What does the website migration service include? Will my site be safe?
Q: How much time will the website migration procedure take?

A: There are plenty of aspects to take into consideration – the overall amount of web files, the physical size of the database, the complexity of the website itself and the current workload of our website migration professionals, etc. Nevertheless, we do our very best to implement all web site migrations in a 48–hour time frame. Smaller sites are transferred much faster – usually in less than 24 hours.

Q: How much time will the website migration procedure take?
Q: What details will I have to give to your Website Migration Department?

A: We will need the login information for your current hosting provider’s Control Panel and the website’s name (domain name).

Q: What details will I have to give to your Website Migration Department?
Q: My old hosting account has sensitive data inside. How can I rely on you?

A: Our Privacy Policy is an inseparable part of the contract that we will have with you as a customer. We’re devoted to protecting the safety of the private info obtained from the clients. To accomplish this, we use technical safety measures to avoid the loss, the misappropriation, the modification or the unauthorized leak of the personal info under our control. The safety measures include, but are not limited to: physical, digital and administrative methods to safeguard and secure the details that we receive on the web. When we ask clients to submit financial info (for instance, a debit card number), this info is masked using the SSL (Secure Sockets Layer) encryption method.

Q: My old hosting account has sensitive data inside. How can I rely on you?
Q: Will my site be offline during the transfer?

A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your previous hosting provider. As soon as the transfer is complete, we’ll make sure that everything is functioning correctly and that the integrity of your data is not jeopardized before telling you that the transfer is finished. Then we’ll tell you how to transfer the domain name over to your web hosting account with us and how to edit your DNS settings.

Q: Will my site be offline during the transfer?
Q: Will my old web hosting provider discover that I’m leaving them?

A: Nah. Apart from your login details for the Control Panel, we don’t need anything. We’ll never contact your hosting provider. They will not know anything about the migration either.

Q: Will my old web hosting provider discover that I’m leaving them?
Q: Which hosting platforms do you support?

A: We can transfer your web site from any hosting provider or any Linux–based hosting platform on condition that we can obtain access to the Control Panel and there’s FTP access available.The only websites that we can’t transfer are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.

Q: Which hosting platforms do you support?