Service Uptime Guarantee
What is included in the service uptime guarantee and why is it so important when you pick your hosting service provider?
Commonly clients check out just the features they'll get with a specific shared hosting plan and end up forgetting something just as critical - the service uptime. As efficient as a plan may be, common downtimes may result in lower search engine rankings and lost potential customers regardless of what the explanation for them may be. Of course, not many people would come back to a website that's inaccessible half the time, not mentioning the misused capital when you have invested in an advertising and marketing campaign. This is why, if you buy a new web hosting plan, you should ensure that the service is going to be stable and your Internet sites will be online always. This means a boost in traffic, or in case you have an online store, for example, higher uptime usually means more satisfied customers.
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Service Uptime Guarantee in Shared Hosting
When you acquire a
shared hosting plan from us, we ensure that your Internet sites will be up and running no less than 99.9% of the time. We've practically eradicated the server downtime by using an innovative cloud hosting platform in which separate groups of web servers deal with each individual portion of the overall service - files, databases, e-mails, and so forth. In this way, should there be an issue with a server, the other servers included in the cluster shall simply take over and your internet sites will not be affected in the slightest. To prevent any infrastructure complications, we furthermore have diesel-powered backup generators and a few independent Internet providers. Qualified administrators keep tabs on the servers 24/7 to correct any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
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Service Uptime Guarantee in Dedicated Hosting
If you purchase a
dedicated server from us, we guarantee that it's going to be operational no less than 99.9% of the time. To begin with, your web hosting server is going to be designed with new and thoroughly tested hardware components and we'll not do any compromises with that. Our data center in the town center of Chicago offers powerful diesel backup generators, so in the case of an electrical outage your hosting server will still be operational and with numerous redundant Internet service providers, your sites will be available if there's any connection problem. In case there is any unanticipated conditions, we have well-trained system administrators that keep an eye on all machines constantly and they can respond instantly to resolve the issue in a very timely manner. Last in sequence, but not last in importance, our web servers have software and hardware firewalls to prevent the excess traffic in the event of a DDoS attack.